Last updated September 17, 2026 · Operated by Master Health LLC dba NUMERO HEALTH
These Terms of Service (“Terms”) govern your use of Numero Health (“the App”), operated by Master Health LLC dba NUMERO HEALTH (“we,” “us”). By creating an account or using the App, you agree to these Terms and to our Privacy Policy and End User Agreement. You must be 18 or older and using a GLP-1 medication prescribed to you, and by agreeing you represent that you have the legal capacity to enter into a binding agreement.
Numero Health turns information you enter — medication, logs, and preferences — into educational supplement and nutrition guidance, trends, and a Provider Summary you can share. It mirrors the titration schedule your prescriber set; it never tells you to start, stop, or change a drug or dose, and it always directs medical decisions to your provider.
The optional AI photo nutrition scan produces a rough, editable estimate of a meal’s macronutrients from a photo you take. Estimates are approximations generated by a third-party AI service and may be inaccurate — always review and adjust them before relying on them. They are a data-entry convenience, not nutritional or medical advice. By using the feature you consent to your photo being sent to our AI sub-processor for a one-time estimate as described in the Privacy Policy.
The optional Voice Log lets you speak instead of type: your speech is transcribed by your device’s operating system (Apple or Google speech services, per your device settings), the transcript pre-fills a logging field for your review, and the audio itself is never received or stored by Numero Health. Only the values you choose to save become part of your logs.
Provider Summaries are read-only summaries of your own logged data that you choose to generate and share. You are responsible for who you share them with.
The App may show curated product suggestions (for example, supplements or convenience foods) with links to third-party retailers such as Amazon. These links are optional conveniences and educational pointers — they are not medical advice, not endorsements, and never a requirement for using Numero Health. We do not sell, fulfill, warrant, or guarantee any third-party product. Third-party sites have their own terms and privacy policies, and any purchase is solely between you and the retailer. Some links may be or become affiliate links, as described in the affiliate disclosure shown alongside them; if so, we may earn a small commission at no extra cost to you. Product suggestions never change based on commissions. Always check with your provider or pharmacist before starting any supplement.
Paid plans renew automatically until cancelled. When you cancel, you keep access through the end of your current paid period (monthly or annual); amounts already paid are non-refundable except where required by law. Where you subscribe through an app store (Apple App Store or Google Play), that store handles billing, cancellation, and any refunds under its own rules — cancel in your store account’s subscription settings, and direct refund requests to the store. During beta, billing may be waived as indicated in-app; if and when billing begins, the price and renewal terms shown at checkout apply.
Don’t misuse the App: no unlawful use, no attempts to disrupt or reverse-engineer the service, no uploading content you don’t have the right to share, and no use of the App to provide medical services to others.
The App, its content, and its design are owned by Master Health LLC and protected by law. You retain ownership of the data you enter; you grant us the limited rights needed to operate the App and provide its features to you.
The App is provided “as is” and “as available,” without warranties of any kind, express or implied — including, to the maximum extent permitted by law, implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that its educational content is complete or current. To the maximum extent permitted by law, Master Health LLC is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data or profits, or for decisions made based on the App’s educational content; and our total aggregate liability for all claims relating to the App will not exceed the greater of (a) the amounts you paid us for the App in the twelve (12) months before the event giving rise to the claim, or (b) fifty U.S. dollars ($50). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Always rely on your licensed healthcare providers for medical decisions.
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Master Health LLC and its officers, members, employees, and agents from claims, damages, and reasonable expenses (including attorneys’ fees) arising out of your misuse of the App, your violation of these Terms, or your violation of any law or third-party right in connection with your use of the App.
Please read this section carefully — it affects your legal rights. You and Master Health LLC agree that any dispute, claim, or controversy arising out of or relating to the App or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that (a) either party may bring an individual claim in small-claims court, and (b) either party may seek injunctive relief in court for infringement or misuse of intellectual property. The arbitration will be conducted in English; the AAA rules govern payment of filing and arbitrator fees, and where those rules provide, we will bear fees beyond what a court filing would have cost you.
Class-action waiver: disputes will be arbitrated only on an individual basis — you and Master Health LLC each waive the right to a trial by jury and the right to participate in a class action, class arbitration, or representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court.
30-day opt-out: you may opt out of this arbitration agreement by emailing info@numerohealth.com with the subject “Arbitration Opt-Out”, your name, and your account email, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms. This section survives termination of your account.
You may stop using the App and delete your account at any time (Settings → Delete Account). We may suspend or terminate access for violations of these Terms or to comply with law.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Subject to Section 11, any dispute not subject to arbitration will be resolved in the state or federal courts located in California, unless applicable law requires otherwise. Numero Health is operated by Master Health LLC under a registered Fictitious Business Name (DBA) filed with the county clerk.
We may update these Terms as the App evolves. Material changes will be made available in the App, and we may ask you to review and re-accept them; continued use after an update means you accept the revised Terms.
Questions? Use Contact Us in the App, or email info@numerohealth.com. Master Health LLC dba NUMERO HEALTH.